Privacy Practices

Effective Date: June 06, 2026

This page contains two related documents that together describe how Polaris Psychology handles information:

  • The Polaris Psychology HIPAA Notice of Privacy Practices describes how Polaris Psychology, as a healthcare provider, may use and disclose protected health information (PHI) about clients, and the rights clients have regarding that information. It applies to clients of the practice. The same Notice is also provided to clients at intake.
  • The Polaris Psychology Website Privacy Policy describes how Polaris Psychology handles information collected through its public website, public-facing forms, scheduling tools, cookies, communications, and related technologies. It applies to anyone who interacts with the Polaris Psychology website, whether or not they later become a client.

These two documents address different categories of information under different legal frameworks. The HIPAA Notice of Privacy Practices governs protected health information; the Website Privacy Policy governs general website data. Where the two might appear to overlap — for example, where information collected through the website becomes part of a clinical record after a person becomes a client — the HIPAA Notice of Privacy Practices controls for matters involving protected health information.

Contents

HIPAA Notice of Privacy Practices

The following is the Polaris Psychology HIPAA Notice of Privacy Practices. It describes how Polaris Psychology, as a healthcare provider, may use and disclose protected health information about clients, and the rights clients have regarding that information. This Notice applies to clients of Polaris Psychology. The same Notice is also provided to clients at intake, where it is signed for acknowledgment of receipt.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

About this Notice

This Notice of Privacy Practices describes how Polaris Psychology, PLLC (“Polaris Psychology,” “we,” “us,” or “the practice”) may use and disclose protected health information (“PHI”) about you and how you can access this information. PHI is information that may identify you and that relates to your past, present, or future physical or mental health, the services we have provided to you, or payment for those services.

Polaris Psychology is required by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable law to maintain the privacy of your PHI, to provide this Notice to you, and to follow the terms of this Notice currently in effect. We reserve the right to change this Notice and to make the new Notice provisions effective for all PHI we maintain. When we make a material change to this Notice, we will make the revised Notice available to current clients and post it as required.

Certain federal regulations also impose heightened confidentiality protections on records related to substance use disorder (“SUD”) treatment. The federal regulation at 42 CFR Part 2 (“Part 2”) governs the confidentiality of records related to SUD diagnosis, treatment, or referral for treatment that are created by federally-assisted SUD programs. Polaris Psychology is not itself a Part 2 program, but the practice may receive or maintain Part 2 records in the course of providing services — for example, when a client provides prior treatment records that originated with a Part 2 program. Where Polaris Psychology receives or maintains records protected by Part 2, the additional protections of Part 2 apply to those records, in addition to the protections of HIPAA.

Where we practice

Polaris Psychology provides services only when a Polaris Psychology psychologist is authorized to do so under applicable law and licensure rules for the jurisdiction where you are physically located at the time services are provided.

Telehealth availability depends on where you are physically located at the time of the session and on the psychologist’s licensure or other authority to practice in that jurisdiction. Polaris Psychology may ask you to confirm your physical location before or during sessions and may decline, pause, or reschedule services if services cannot lawfully be provided in your location at that time.

Polaris Psychology uses a combination of third-party platforms and service providers to support scheduling, billing, video sessions, phone calls, email, text messaging, recordkeeping, and related operations. Where PHI is handled on Polaris Psychology’s behalf, the practice uses appropriate safeguards and contractual protections, including Business Associate Agreements where applicable.

1.0 How we may use and disclose your PHI

1.1 Use and disclosure without your authorization

For most uses and disclosures of PHI for treatment, payment, and health care operations, we may use and disclose your PHI without your specific authorization. The following describes these categories with examples; the examples are not exhaustive.

If any of your records are protected under 42 CFR Part 2, certain uses and disclosures that are permitted by HIPAA for treatment, payment, and health care operations are materially limited by the stricter standards of Part 2. In addition, information disclosed under Part 2 may be subject to redisclosure by the recipient and may no longer be protected by federal privacy standards. See §2.13 for additional notice regarding redisclosure of Part 2 records.

1.2 For treatment

We may use and share your PHI to provide, coordinate, or manage your care and related services. For example, we may use your PHI to develop your treatment plan, document sessions, coordinate with other healthcare providers involved in your care when appropriate, or communicate with you about your care.

1.3 For payment

We may use and disclose your PHI to bill for services, collect payment, determine eligibility or benefits, or provide information needed for reimbursement. For example, we may share relevant information with you, with a responsible party, or with another entity involved in payment for your care, as permitted by law.

1.4 For health care operations

We may use and disclose your PHI to operate the practice, maintain quality of care, improve services, conduct administrative and business functions, comply with legal and professional obligations, train staff, perform audits, and manage risk and security. For example, we may use your PHI for quality review, internal administration, licensing or accreditation activities, or consultation related to our operations, as permitted by law.

1.5 Business associates

We may share your PHI with business associates who perform services on our behalf (such as an electronic health record vendor or billing service). When we do so, we obtain written contractual assurances that the business associate will appropriately safeguard your PHI consistent with applicable law.

1.6 Appointment reminders and treatment communications

We may contact you to remind you of upcoming appointments, to follow up on missed appointments, or to provide information about treatment options or other health-related services that may be of interest to you. Contact may occur through the contact methods you have provided to us, which may include phone, text message, secure portal message, or email. If you prefer not to receive these communications, or prefer a specific contact method, you may notify us as described in §4.5.

1.7 Emergency contacts

You may identify one or more emergency contacts as part of your services with Polaris Psychology. Where you have identified an emergency contact, our standard approach is to seek your authorization before contacting that person. However, in certain situations — including but not limited to situations involving an imminent risk of serious harm to you or others, or situations where you are unable to communicate and contact with another person is necessary or appropriate in the practice’s professional judgment — we may contact your emergency contact without prior authorization, consistent with applicable law and professional standards.

1.8 Federal program participants

If you receive services through a federal program in which Polaris Psychology participates (such as the World Trade Center Health Program), the program may require additional disclosures of your PHI beyond those described elsewhere in this Notice — including, for example, recurring scheduled clinical reports submitted to program administrators. Where additional disclosures apply, they are described in the program-specific addendum or consent that is signed at intake for those services.

1.9 Fundraising and Part 2 records

Polaris Psychology does not currently conduct fundraising activities. If, in the future, Polaris Psychology intends to use or disclose any of your records protected by 42 CFR Part 2 for fundraising purposes, you will be provided with a clear and conspicuous opportunity to opt out before any such use or disclosure occurs.

2.0 Other uses and disclosures permitted or required by law

We may use or disclose your PHI without your authorization in the following additional circumstances, where the use or disclosure is permitted or required by applicable law. The descriptions below are general; specific disclosures are made consistent with the requirements of applicable law.

2.1 Required by law

We may use or disclose your PHI when we are required to do so by federal, state, or other applicable law.

2.2 Public health activities

We may disclose your PHI to public health authorities for purposes such as preventing or controlling disease or injury, reporting vital statistics, or other public health activities permitted by law.

2.3 Victims of abuse, neglect, or domestic violence

We may disclose your PHI to a government authority authorized to receive reports of abuse, neglect, or domestic violence in the circumstances permitted or required by law. Where applicable law requires us to make such a report, we will do so.

2.4 Health oversight activities

We may disclose your PHI to health oversight agencies for activities authorized by law, such as audits, investigations, inspections, and licensure activities.

2.5 Judicial and administrative proceedings

We may disclose your PHI in response to a valid court order, subpoena, discovery request, or other lawful process where applicable law permits or requires disclosure.

For any of your records protected by 42 CFR Part 2, such records — and any testimony relaying their content — may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you unless you provide specific written consent or a court order is issued in accordance with 42 CFR Part 2. A court order authorizing use or disclosure must be accompanied by a subpoena or other legal requirement compelling disclosure before the records can be used or disclosed.

2.6 Law enforcement

We may disclose your PHI to law enforcement officials in the circumstances permitted or required by law, including in response to certain legal process and to identify or locate a suspect, fugitive, material witness, or missing person.

2.7 Coroners, medical examiners, and funeral directors

We may disclose your PHI to coroners, medical examiners, and funeral directors as necessary to carry out their duties.

2.8 Organ and tissue donation

If applicable, we may disclose your PHI to organizations that handle organ procurement, transplantation, or tissue banking as permitted by law.

2.9 Research

We may use or disclose your PHI for research purposes only with your written authorization, except in limited circumstances permitted by law (for example, where a research review board has approved a waiver of authorization consistent with applicable law).

2.10 Serious threat to health or safety

We may use or disclose your PHI when we determine, consistent with applicable law and professional ethical standards, that disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. Disclosure may be made to a person or persons reasonably able to prevent or lessen the threat.

2.11 Specialized government functions

We may disclose your PHI for specialized government functions where permitted or required by law, including national security and intelligence activities, protective services for the President and other persons, and certain functions related to military and veterans.

2.12 Workers' compensation

We may disclose your PHI as authorized by and to the extent necessary to comply with applicable workers’ compensation laws.

2.13 Redisclosure of records protected by 42 CFR Part 2

Information disclosed to a recipient under 42 CFR Part 2 may be subject to redisclosure by that recipient and may no longer be protected by federal privacy standards once it leaves Polaris Psychology. Polaris Psychology is not responsible for the further use or disclosure of records by any recipient or third party who later receives the information. Where Polaris Psychology discloses Part 2-protected records, the disclosure will be accompanied by the notice required under 42 CFR Part 2 to the extent applicable.

3.0 Uses and disclosures requiring your authorization

The following uses and disclosures of your PHI require your specific written authorization. You may revoke authorization at any time in writing, except to the extent that we have already acted in reliance on it.

3.1 Psychotherapy notes

Most uses and disclosures of psychotherapy notes require your specific written authorization, separate from any general authorization for other uses of your PHI. Limited exceptions apply where federal or state law permits or requires disclosure without authorization.

3.2 Marketing

Most uses and disclosures of your PHI for marketing purposes require your written authorization. Limited exceptions apply for certain communications about treatment or services, where permitted by law.

3.3 Sale of PHI

Any sale of your PHI requires your written authorization.

3.4 Other uses and disclosures

Uses and disclosures other than those described in this Notice will be made only with your written authorization.

4.0 Your rights regarding your PHI

You have the following rights regarding the PHI we maintain about you. Each right is subject to applicable law and to the limits described.

4.1 Right to access and obtain a copy

You have the right to access and obtain a copy of PHI we maintain about you, subject to certain limited exceptions established by applicable law. To request access, please submit a request in writing to the practice. We will respond to your request consistent with the timeframes and requirements of applicable law.

Where access to specific PHI is restricted by applicable law (for example, psychotherapy notes are generally excluded from the right of access), we will inform you of the basis for any restriction. In certain circumstances permitted by law, we may decline to provide access in full and may provide a summary or partial access in lieu of full access.

You may be charged a reasonable cost-based fee for copying and mailing records, consistent with applicable law.

4.2 Right to request amendment

You have the right to request that we amend PHI we maintain about you if you believe it is incorrect or incomplete. To request an amendment, please submit a request in writing identifying the PHI you believe should be amended and the reason for the request. We will respond to your request consistent with applicable law. In certain circumstances permitted by law, we may decline a request for amendment, in which case we will inform you of the basis for the decision and of your rights regarding our decision.

4.3 Right to an accounting of disclosures

You have the right to request an accounting of certain disclosures of your PHI made by Polaris Psychology, subject to the limitations and exceptions established by applicable law (for example, disclosures for treatment, payment, and health care operations are generally not included in the accounting). To request an accounting, please submit a request in writing specifying the time period of interest (which may not exceed six years).

Where applicable, you also have the right to request an accounting of disclosures specifically for any of your records protected under 42 CFR Part 2.

4.4 Right to request restrictions

You have the right to request that we restrict certain uses and disclosures of your PHI. We are not required to agree to a requested restriction, except in limited circumstances established by applicable law (for example, where you have paid in full for a service and you request that we not disclose information about that service to your health plan). Where we agree to a restriction, we will comply with the agreed restriction, except in emergency circumstances or where disclosure is otherwise required by law.

4.5 Right to request confidential communications

You have the right to request that we communicate with you about your PHI in a particular manner or at a particular location (for example, by alternative phone number or address). We will accommodate reasonable requests where doing so is feasible.

4.6 Right to a paper copy of this Notice

You have the right to obtain a paper copy of this Notice upon request, even if you have previously received the Notice electronically.

4.7 Right to be notified of a breach

You have the right to be notified following a breach of your unsecured PHI, consistent with applicable law.

4.8 Right to file a complaint

You have the right to file a complaint if you believe your privacy rights have been violated. See §7.0 below.

4.9 Right to choose someone to act for you

If you have given another person medical power of attorney, or if another person is your legal guardian or personal representative, that person may be able to exercise your rights and make choices about your PHI consistent with applicable law. Before Polaris Psychology acts on a request made by another person on your behalf, the practice may require documentation or other information sufficient to confirm that the person has the authority to act for you.

5.0 Our duties

We are required by law to:

  • Maintain the privacy and security of your PHI consistent with applicable law and professional standards
  • Provide you with this Notice of our legal duties and privacy practices
  • Provide you with adequate notice of your rights and Polaris Psychology’s legal duties if Polaris Psychology creates or maintains records protected by 42 CFR Part 2
  • Notify you in the event of a breach of your unsecured PHI, as required by applicable law
  • Follow the terms of this Notice currently in effect
  • Not retaliate against you for exercising your rights under this Notice or for filing a complaint

6.0 Changes to this Notice

We reserve the right to change the terms of this Notice and to make new Notice provisions effective for all PHI we maintain. When we make a material change to this Notice, we will make the revised Notice available consistent with applicable law, including by providing the revised Notice to current clients and by other appropriate means.

7.0 Complaints

If you believe your privacy rights have been violated, you may file a complaint with Polaris Psychology or with the Secretary of the U.S. Department of Health and Human Services.

To file a complaint with Polaris Psychology, please contact us using the information below. Complaints may be made in writing or by phone. We will not retaliate against you for filing a complaint.

To file a complaint with the Secretary of Health and Human Services, you may contact:

Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
(877) 696-6775
www.hhs.gov/ocr/privacy/hipaa/complaints

8.0 Contact information

For questions about this Notice, to exercise any of your rights described above, or to file a complaint with the practice, please contact:

Polaris Psychology, PLLC
Attn: Privacy Officer
52 Nashua Street, Suite 19
Milford, NH 03055-3717
Phone: (800) 240-5716
Email: [email protected]

9.0 Effective date

This Notice is effective as of May 17, 2026.

10.0 Severability

Should any provision of this Notice be determined to be void, invalid, or unenforceable for any reason, that provision shall be null and void; the remaining provisions shall be unaffected and shall continue to be valid and enforceable consistent with applicable law.

Website Privacy Policy

This section describes how Polaris Psychology, PLLC (“Polaris Psychology”) handles information collected through its public website, public-facing forms, scheduling tools, and related communications. It applies to anyone who interacts with the Polaris Psychology website, whether or not they later become a client. For information about how Polaris Psychology handles protected health information of clients, please see the HIPAA Notice of Privacy Practices above.

Information collected through public website pages

When you browse public pages of the Polaris Psychology website, Polaris Psychology and certain third-party service providers may collect limited technical and usage information, such as IP address, browser type, device type, referring pages, pages visited, and cookie or similar tracking identifiers.

Polaris Psychology may also collect information that you voluntarily submit through public website forms, scheduling tools, or other public-facing features. This may include your name, phone number, email address, state or territory of physical location, type of services you are inquiring about, scheduling preferences, and the content of any message or inquiry you submit.

Polaris Psychology uses this information to operate, maintain, secure, and improve the website; to understand website traffic and performance; to respond to inquiries; to coordinate scheduling and related communications; and to measure the general effectiveness of outreach and advertising.

Routine technical information collected when you browse public website pages is generally maintained separately from clinical records. Information you voluntarily submit through a public form, scheduling tool, or similar feature may be health-related and is treated with appropriate care. If you later become a client of Polaris Psychology, information you submitted before intake may be incorporated into administrative or clinical records as appropriate. Where applicable, Polaris Psychology treats such information as protected health information (PHI), and the Polaris Psychology HIPAA Notice of Privacy Practices above applies.

Polaris Psychology does not sell personal information collected through public website pages.

Cookies, analytics, advertising, and tag management

Polaris Psychology uses cookies and similar technologies on public website pages to support website functionality, security, performance, analytics, and limited advertising measurement.

These technologies may include cookies, tags, scripts, pixels, and similar tools provided by Polaris Psychology or by third-party service providers. Polaris Psychology uses a tag management system to manage these technologies on the public website. Examples of categories of third-party tools that Polaris Psychology may use from time to time include analytics tools (for example, Google Analytics), advertising and conversion measurement tools (for example, Google Ads), tag management tools (for example, Google Tag Manager), and content delivery, security, and traffic management tools (for example, Cloudflare). Polaris Psychology may also use other tools that fall within these categories. The examples named here are illustrative only; Polaris Psychology evaluates and adjusts its tooling over time, and the specific service providers used on the public website may change without notice.

These tools may collect or receive information such as IP address, browser type, device information, pages viewed, referral sources, and interactions with public website pages or advertisements.

Polaris Psychology aims to configure its public-website tracking technologies to support general website functionality, performance, and outreach measurement, and to avoid the transmission of protected health information through those technologies. Polaris Psychology does not use retargeting or similar advertising practices based on mental health concerns, therapy interest, immigration evaluation inquiries, psychological assessment inquiries, or other specific health-related service requests. Polaris Psychology does not intentionally use protected health information, or the contents of public intake, contact, or scheduling submissions, for targeted advertising.
Polaris Psychology uses conversion tracking for general advertising measurement. That use is intended to measure the effectiveness of advertising at a general level and not to build advertising audiences based on protected health information or specific mental health inquiries.

Polaris Psychology does not use website cookies, analytics, or advertising tools on its electronic health record system, client portal, or other areas intended for the exchange of protected health information.

You can control cookies and similar technologies through your browser settings and, where available, through applicable platform or advertising privacy controls. Disabling certain cookies or technologies may affect how some parts of the website function.

Contact forms, scheduling requests, and communications

If you contact Polaris Psychology through a public website form, scheduling tool, phone, email, text message, or other public-facing communication method, Polaris Psychology may collect the information you provide so that it can respond to your inquiry, coordinate scheduling, provide reminders, address billing or administrative questions, and communicate with you about next steps.

Please do not send urgent, emergency, or highly sensitive confidential information through public website forms, ordinary email, text messaging, or scheduling tools. These channels may not be monitored at all times and may not be appropriate for time-sensitive or crisis communications.

Submitting information through a public website form, scheduling tool, phone, email, or text message does not, by itself, create a psychologist-client relationship; does not guarantee a response by any particular time; and does not guarantee acceptance as a client, scheduling availability, or the provision of services.

Phone, email, and text messaging

Polaris Psychology may use phone calls, voicemail, email, and text messaging to communicate with prospective clients and clients about matters such as appointment requests, scheduling, reminders, responses to inquiries, administrative issues, and related support communications. Where appropriate and permitted by law, these methods may also be used for limited care-related communications with clients.

Polaris Psychology uses reasonable safeguards when communicating electronically, but ordinary phone, email, and text communications may still involve privacy or security risks, particularly on personal devices or networks outside Polaris Psychology’s control. For that reason, Polaris Psychology encourages clients not to use these channels for urgent, emergency, or highly sensitive communications unless specifically directed otherwise.

Important limits of ordinary communications

Phone calls, voicemail, email, text messaging, website forms, and scheduling tools can be useful for routine communications, but they are not always secure or appropriate for every situation. Electronic communications may be affected by risks outside Polaris Psychology’s control, including carrier delays, misdirected messages, shared devices, insecure networks, and access by others to your phone, email account, or voicemail. Polaris Psychology cannot guarantee an immediate response on any of these channels, and these channels may not be monitored at all times.

If you are in immediate danger or experiencing an emergency, call 911. If you need mental health crisis support, call or text 988 or go to your nearest emergency department.

Text messaging terms

If you choose to communicate with Polaris Psychology by text message, message frequency may vary depending on the nature of your communications. Message and data rates may apply based on your mobile carrier plan. You may opt out at any time by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE where supported, or by contacting Polaris Psychology directly to request that text messaging stop. Carriers are not liable for delayed or undelivered messages.

Polaris Psychology does not share mobile information with third parties or affiliates for marketing or promotional purposes.

Translation and language access

Portions of the Polaris Psychology website are available in languages other than English through automated machine translation provided by a third-party service. Machine translation is provided for convenience, may not be fully accurate or current, and is not a substitute for review of the English-language version of the website or direct communication with Polaris Psychology. The English-language version of this Website Privacy Policy is the authoritative version.

For accessibility or language assistance requests related to this Website Privacy Policy or other website content, please contact Polaris Psychology using the information at the end of this page.

Third-party platforms and directories

Polaris Psychology may maintain profiles, listings, pages, or other presences on third-party platforms and directories, including search, mapping, healthcare directory, referral, review-management, and business-profile platforms.

If you interact with Polaris Psychology through one of those platforms — for example, by clicking through from a directory listing, requesting an appointment through a third-party scheduling service, sending a message through a healthcare directory, or leaving a review — that platform may collect, process, or retain information about you under its own privacy policy and terms.

Polaris Psychology does not control the privacy or data-handling practices of third-party platforms or directories. You are encouraged to review the privacy policies and terms of any third-party service used to find, contact, or interact with Polaris Psychology.

Public reviews and testimonials

Polaris Psychology does not require anyone to post a review, testimonial, comment, rating, or other public feedback. If you choose to do so, you do so voluntarily and of your own choosing.

When you post a review, testimonial, comment, rating, or other public feedback about Polaris Psychology on a third-party platform, directory, social media service, or similar public forum, you may be making information about yourself public. This may include your name, username, profile information, review content, rating, or other information you choose to share. Once submitted, that information may be visible to others and may be collected, processed, or retained by the platform under its own privacy policy and terms.

Polaris Psychology encourages you to use care when deciding what to share publicly. Polaris Psychology encourages you not to post sensitive, confidential, or detailed health information in public reviews, comments, or testimonials.

Third-party service providers

Polaris Psychology uses third-party service providers to support the operation, security, performance, and administration of its website and related business functions. These providers may assist with services such as website hosting, content management, security and traffic management, performance optimization, analytics, advertising measurement, scheduling, communications, mapping, translation, directory management, email, phone, text messaging, cloud services, and other related operational functions.

When third-party service providers process personal information on Polaris Psychology’s behalf, they may do so only as needed to provide services and subject to applicable contractual, privacy, and security obligations. Where protected health information is handled on Polaris Psychology’s behalf by a third-party service provider, Polaris Psychology uses appropriate safeguards and contractual protections, including Business Associate Agreements where applicable.

Polaris Psychology evaluates service providers based on the nature of the services they provide and may consider privacy practices, security controls, access restrictions, encryption, incident response, and operational reliability as appropriate.

Polaris Psychology does not rent or sell client information.

Security

Polaris Psychology uses administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss. These safeguards may include access controls, encryption where appropriate, password protections, multi-factor authentication, secure configurations, audit and activity monitoring, role-based access restrictions, vendor review, and policies and procedures governing the handling of information.

No method of transmission, storage, or electronic communication is completely secure. Polaris Psychology takes reasonable steps to protect information but cannot guarantee absolute security.

If Polaris Psychology becomes aware of an incident involving personal information, Polaris Psychology will investigate the situation, take appropriate steps to contain and address it, and evaluate its legal and professional obligations. When required by law, Polaris Psychology will notify affected individuals, regulators, or others as appropriate.

State privacy rights

Some U.S. states have enacted laws that provide their residents with specific rights regarding personal information, including, in some cases, information related to consumer health. These rights and the entities to which they apply vary by state, and may be limited or qualified by exceptions established under applicable law (including, where applicable, exceptions for information that is protected health information governed by HIPAA).

Depending on your state of residence and the applicable law, you may have the right to:

  • Know what categories of personal information have been collected about you and how that information has been used or shared
  • Request access to or a copy of personal information about you that Polaris Psychology maintains
  • Request correction of inaccurate personal information about you
  • Request deletion of personal information about you, subject to applicable exceptions, including healthcare recordkeeping obligations
  • Withdraw or modify any consent previously given
  • Opt out of certain uses or disclosures of personal information

Polaris Psychology does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under applicable state law.

To exercise any rights potentially available under applicable state law, please contact Polaris Psychology at [email protected] or by mail at the address provided at the end of this page. Polaris Psychology will evaluate requests and respond consistent with the requirements of applicable law. Polaris Psychology may need to verify your identity before responding to a request.

Some state laws also provide for filing complaints with the appropriate state agency, such as the state attorney general’s office, in addition to or in lieu of contacting Polaris Psychology directly.

No medical advice on this site

Content on the Polaris Psychology website is provided for general informational purposes only. It is not medical, psychological, mental health, or legal advice, and it is not a substitute for professional evaluation, diagnosis, treatment, or legal guidance.

Using this website, submitting a public form, sending a message, scheduling a consultation, or otherwise communicating with Polaris Psychology through public-facing channels does not by itself create a psychologist-client relationship. A professional relationship is formed only if Polaris Psychology determines that it is able to provide services and the appropriate intake, consent, and practice documents have been completed.

If you are in immediate danger or experiencing an emergency, call 911. If you need mental health crisis support, call or text 988 or go to your nearest emergency department.

Children's privacy

Public pages and public-facing features of the Polaris Psychology website are not directed to children under 13. Polaris Psychology does not knowingly collect personal information online from children under 13 through public website features.

If Polaris Psychology learns that personal information has been submitted online by a child under 13 through a public website feature without appropriate parental or legal guardian involvement, Polaris Psychology will take reasonable steps to delete that information as appropriate.

This section applies to information collected through public website pages and public-facing website features. It does not limit Polaris Psychology’s provision of professional services to minors where otherwise permitted by law and supported by appropriate parent, guardian, or other legally authorized consent and intake processes.

Updates to this Website Privacy Policy

Polaris Psychology may update the Website Privacy Policy from time to time to reflect changes in practices, services, legal obligations, technology, or website operations. When Polaris Psychology makes material changes, it will update this section and revise the Last Updated date shown at the top of the page. Any revised version of this Website Privacy Policy may apply to information already maintained, as well as information received in the future, to the extent permitted by law.

Reservation of rights

The Website Privacy Policy describes general policies and practices. It does not:

  • Create a contract, third-party beneficiary right, or any other legal entitlement
  • Modify or supersede service-specific consent forms, intake documents, employment agreements, the HIPAA Notice of Privacy Practices above, or any other written agreement with Polaris Psychology
  • Waive any defense, immunity, or limitation otherwise available to Polaris Psychology under applicable law
  • Override any right or obligation established by federal or state law

In the event of any inconsistency between the Website Privacy Policy and a service-specific consent or intake document, the HIPAA Notice of Privacy Practices, or applicable law, the service-specific document, the HIPAA Notice of Privacy Practices, or applicable law controls.

If any provision of the Website Privacy Policy is determined to be invalid or unenforceable, the remaining provisions remain in effect.